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Five Questions to Ask Your Moving Company

You’re about to move across the country, and it’s time to hire a professional moving company. Pick the right one, and you’ll avoid stress on the big day.

Doing your homework will allow you to protect yourself. Sadly, some movers use unreliable crews, misleading pricing and uninsured operations. Taking a risk on a shady moving company could keep you up at night, especially during a tense time.

What can you do to ensure moving day goes smoothly? As your professional moving company these five questions:

1 – What can you tell me about your business?

Cover the basics before signing on the dotted line. How long as the company been in business? How does it go about hiring its staff? You’ll need these answers before booking movers. Understanding a company’s history and its processes for handling claims, cancellations and liabilities will help you find the right fit. Remember to get information about cancellations and claims in writing.

2 – Do I have to pack everything?

If you don’t want to get buried in a mountain of boxes and back-and-forth Q-and-As about every last possession, here’s good news: Packing often is available as an add-on service.

3 – Can you share references and reviews?

Reading reviews is an easy way to determine how honest a moving company is with its customers, from its pricing to its promises. This also will provide insight into a company’s claims process, hidden fees and reputability.

4 – What about tracking or delivery dates?

If your chosen moving company offers guaranteed delivery windows, or shipment tracking, you just might save yourself from sleeping on an air mattress your first night or two in your new home.

5 – What if something gets lost or damaged?

Top moving companies offer coverage for basic belongings, as well as additional valuation protection against damages or losses incurred during your move. This is another good add-on to consider. Be sure to ask how much time you have to report a claim, and what evidence is required for a claim to be considered. And after choosing the right moving company, you may be wondering if you should tip your movers. Check out this article for more about tipping your movers.

If your moving company can answer these five questions, go ahead and sign on that dotted line. Rest assured Southern Cal Moving & Storage can answer these questions and any more you might have. Find out by calling 951-520-8800 or visiting fill out our contact form online.

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